Social Highlights

INDICATORS 2011 2012 2013 2014 2015
Governance
Number of board members 6 6 6 6 7
Loan Product
Total loan portfolio 151,239,681 214,857,594 379,073,429 580,543,766 856,592,432
Group loan portfolio 2,357,981 1,932,893 4,226,836 4,799,490 3,822,162
Green loan 540,190 503,769 348,058 517,506 629,038
Micro, small and medium enterprise loan portfolio 91,551,178 184,995,786 370,346,396 577,784,179 855,277,375
Deposit Product
Savings balance (USD) 2,583,948 6,619,023 16,633,180 32,816,626 45,910,037
Term deposit balance (USD) 4,591,168 50,592,730 121,986,224 272,347,179 421,523,428
Client Outreach
Number of borrowers in rural area 114,409 120,028 174,211 223,130 287,608
Number of borrowers in urban area 10,718 14,118 22,695 27,982 33,285
Number of borrowers as women 89,379 104,476 168,118 217,059 263,769
Number of group borrowers 13,252 9,509 13,876 15,086 12,072
Number of individual borrowers 111,875 124,637 183,030 236,026 308,821
Number of borrowers as MSMEs 68,423 114,830 191,166 250,088 320,541
Number of new borrowers 59,735 53,995 96,923 106,966 8,708
Portfolio Outreach by Lending Methodology
Percentage of group lending 10.59% 7.09% 7.05% 6.01% 3.76%
Percentage of individual lending 89.41% 92.91% 92.95% 93.99% 96.24%
Percentage of MSMEs lending 54.83% 77.72% 95.48% 99.29% 99.88%
Human Resource Management
Total staff 1,501 2,135 2,765 4,100 5,285
Number of staff as women 332 586 795 1,145 1,244
Number of management 56 62 64 85 93
Number of management as women 2 6 8 10 11
Number of loan officers 745 953 1,166 1,844 2,782
Number of staff trained 3,103 5,440 7,965 11,335 9,118
Benefits Medical Program, Health and Accident Insurance, Maternity Benefit, etc.
Social Responsibility to Client, Community and Environment
Smart Campaign’s Client Protection Principles Earned Client Protection Certification
Social and environmental policy Environmental policy for clients and institution is in place
Library project Project study 2 buildings 6 buildings 9 buildings 17 buildings
Student outreach in person - 2,046 4,496 6,300 11,089
Client Satisfaction and Loyalty
Client retention rate 60.10% 65.31% 79.37% 76.45% 81.36%
Network
Number of ATMs available for services - 24 60 82 101
Number of branch offices 161 167 173 176 181